Khidmah hires Phil Davidson as Worker Communities Supervisor Khidmah hires Phil Davidson as Worker Communities Supervisor
Khidmah LLC, an Emirati-owned and operated services management company located in Abu Dhabi, has hired Phil Davidson as Worker Communities Supervisor.
Abu Dhabi, UAE - August 13, 2009
Khidmah LLC, an integrated services management company, announces the hiring of Phil Davidson as Worker Communities Supervisor. Mr. Davidson leads the worker communities and is responsible for the complete logistics management including accommodation, catering, maintenance and general operations and for ensuring high efficiency levels and optimized costs. With 20 years of experience across multiple industries and cultures, Mr. Davidson manages worker communities with good leadership skills, while optimizing conditions and processes in order to deliver satisfaction and value to both workers and the company.
Prior to joining Khidmah, Mr. Davidson managed projects, logistics and communities for the military, United Nations and the Oil industry in various locations such as Oman and Afghanistan. He holds valuable certificates in different fields such as business and public administration and other important workplace, operation and maintenance fields, Australia, and is currently pursuing a Diploma in Project Management.
About Khidmah
Khidmah provides comprehensive services management to the finest properties in the world. Employing innovative processes and proven practices across a range of services, Khidmah is able to manage and maintain every aspect of residential and commercial developments. Khidmah’s services include consulting, facilities & maintenance, leasing, security, cleaning, landscaping, health & fitness, customer call center and an ever expanding list of specialized capabilities, all provided under a single point of contact.
For more information on Khidmah, please visit www.khidmah.com
Khidmah trains staff members and obtains brokerage licenses from RERA Khidmah trains staff members and obtains brokerage licenses from RERA
Khidmah L.L.C (Khidmah), Abu Dhabi’s first Emirati owned and operated services management company, has trained staff members and obtained brokerage licenses from RERA, Real Estate Regulatory Agency, as its activities are expanding to serve more exceptional properties in the Emirate of Dubai and as a preparation for future similar market regulation changes in Abu Dhabi.
Abu Dhabi, UAE – August 13, 2009
Over the last two months 6 members of Khidmah's leadership and management team have become certified by RERA. In an effort to be ready when strata and mature market laws come to Abu Dhabi, Khidmah is preparing its leadership for these upcoming changes. "Continuing to receive training and education are key success factors for Khidmah," stated Sutton Turner, CEO of Khidmah. "Continuing to stay ahead of the market to provide our partners with the top quality management and the lowest possible prices is our focus."
Over the last two months, the following Khidmah leadership and management team members have attended and successfully completed the brokerage license training course:
- Sutton Turner, Chief Executive Officer
- Neil Mcleod, Director, Services
- Shelley Jenkins, Director, Residential
- Ramzi El Omrani, Supervisor, Property Management
- Rani Akkari, Leasing Executive, Dubai
- Mohamad Itani, Sr. Supervisor, Re-sale
With its desire to ensure continuous learning for its people and the delivery of high value for its partners, Khidmah will carry on this training initiative for more staff members, while anticipating and preparing for potential future needs in the market.
About RERA:
Established in July 2007 by a decree of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE, and Ruler of Dubai, RERA is part of the Dubai Land Department, a nodal agency that formulates, regulates, manages and licenses various real estate related activities in Dubai (source: www.rpdubai.ae).
About Khidmah:
Hearing the call of the market in arguably the most vibrant real estate climate in the world, Khidmah answers with the vision of a full-service, integrated management company capable of overseeing every aspect of creating and maintaining a successful property. It manages the finest properties by employing clear processes and standardized practices and provides an integrated range of services including consulting, facilities and maintenance, leasing, cleaning, landscaping, health and fitness, customer call center and an ever expanding list of specialized capabilities, all offered under a single point of contact. Khidmah serves the vision of Abu Dhabi and the UAE.
For more information on Khidmah, the comprehensive services it delivers and the properties it manages, please visit www.Khidmah.com
Are you Repairing or Preparing? Are you Repairing or Preparing?
Are you Repairing or Preparing? It is a simple question, but one that is not normally asked. If you are Repairing, you are playing catch up. Doing things you should have Prepared for, but you didn't and now you have to play catch up.
Were you surprised by a situation or an event that you were not Prepared for and now you have to spend precious time Repairing the damage?
Are you Repairing because you did not properly Prepare?
Many people get in the Repairing mode of operating and they are never able to catch up. As we discussed a couple of weeks ago, you can get in the Repairing mode, feel like you never can catch up and then you end up getting Too Hot – burning out.
No matter how good a leader you are, there will be problems, and you will have to Repair things from time to time. However, if you are Repairing, you must look at the current situation and make sure it does not happen again. Mistakes the first time are forgivable, however mistakes the second time are not.
So, leaders are Preparers. They are Preparing their teams for the future, and they are Preparing themselves for the future. They are making preparations for a Plan B and Plan C. Leaders always can answer the question,“What is the worst case scenario?" and leaders have a plan to handle that worst case scenario. As a leader, you should never be surprised of the situation – even if there is a low probability of it happening.
Again, be Prepared and Prepare your teams. As you are developing young leaders underneath you, discuss with them possibilities and discuss with them scenarios. These strategy sessions are a great time to teach and train young leaders on how to always be Prepared.
Lead On!
Sutton
Making a Decision vs. Managing a Decision Making a Decision vs. Managing a Decision
"Making a decision is overrated. Managing a decision is under rated." (John C. Maxwell)
Anyone can make a decision, but true leadership occurs when you manage a decision into a success. So, simply put, the secret to success is not being the decision maker, it is being the leader that make the decision happen.
I have 2 questions for you:
1. Who has made a New Year’s Resolution? These are the personal or business related goals that you make at the end of a new calendar year to improve yourself or your situation.
2. Ok, now the tough question: Who has broken a New Year’s Resolution?
Did you know that 85% of the New Year’s resolutions are broken in the first two weeks?
Ok, now here is another question, for all the people that have made a New Year’s resolution and broke it – Was the New Year’s Resolution a good decision? Just based solely on a decision, was what you wanted to do or change a good thing or a good decision?
I suspect that most of the New Year’s resolutions are good decisions, however there is a high probability that each year these resolutions will not be kept – Why?
One of my favorite leadership phases is: YOU CAN NOT KEEP DOING THE SAME THING AND EXPECT A DIFFERENT OUTCOME.
Let me give you a personal story to display this point. In 2004 and 2005, I weighted 195 lbs. Now, at 5’8” that is not the weight I wanted to weigh. For the previous five or six years, I would make a New Year’s resolution to lose weight. However, each year not only would I not lose any weight by the end of the year, I would have added 3 to 4 pounds on top of my weight. So instead of improving, I was going backwards.
So, each year, the decision to lose weight was a good one, because I was over weight for my height and it was not healthy. However, I never did anything to manage this decision. I was caught DOING THE SAME THING, BUT EXPECTING A DIFFERENT RESULT - and a different result will not happen.
On December 26th, 2005, I made the same decision that I had made the previous five years, but this time I decided something had to change. So, I took out a piece of paper and wrote down all of the things I needed to do or change to produce a different outcome – to lose weight. So that day, before New Year’s Day I implemented a personal project management plan to lose weight. It included taking one day at a time; stop eating sweets; stop drinking alcohol and begin to run at least three times a week. So in order to get a different outcome, I could not keep doing the same things.
Well the end of that story is that after three years, I am still working that same project management plan – and I have lost 25 pounds and I am much healthier.
This principle of managing a decision applies in everything we do. When you have made a decision,
1. Take 2 steps back – What is the problem?
2. Ask your Leader - What is the problem?
3. Ask your Co-Worker - What is the problem?
4. Ask the Customer - What is the problem?
5. Ask the lowest person on the chain what the problem is and where it was caused.
6. Develop a Project Plan
7. Communicate the Objectives
8. Get Buy in from everyone involved
9. Begin Managing the new decisions
10. Go back to #1
Lead On!
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