"Dear Mr Turner,
 
I'd like to take a few of minutes of your time to just let you know of the excellent service I have recently experienced with two of your senior staff at the Sas Al Nakhl compound.
 
Shelley Jenkins, your Director of Property Management, provided excellent support and advice in navigating us through our internal move within the Sas Al Nakhl compound. 
 
Hosam Rajab, your Property Management Supervisor, was also an absolute pleasure to do business with. He patiently fielded my many questions and queries and was an excellent source of advice!
 
The major point I'd like to make is that both Shelley and Hosam were such a refreshing change to some of my previous real estate experiences over the years.  Whilst always professional, it was such a pleasure to deal with people who were very open, honest, enthusiastic and flexible; I enjoyed our good humoured banter!     
 
I hope I haven't made their already busy agendas busier, but I have strongly recommended to friends to consider a move into Sas Al Nakhl based on the excellent service Shelley and Hosam provided (and also that it's a great compound to live in!).

Please pass on my family's thanks to Shelley and Hosam, we thoroughly appreciate their help and assistance."