"Dear Mr Turner

I wanted to formally register my appreciation for the excellent service I have just received from 2 of your senior staff at Khidmah.. 

Firstly Mrs Shelley Jenkins, your Director of Property Management, has been absolutely fantastic in facilitating a fairly complicated internal move within Sas Al Nakhl for me and my family.  Nothing has been too much for her and despite her (clearly) very busy agenda, she always found time to address any issues I was having in a diplomatic and thoroughly effective manner; she is a real credit to Khidmah and I am eternally grateful for her efforts, professionalism and totally refreshing attitude!

Secondly Mr Hosam Rajab, your Property Management Supervisor, has been equally as helpful and professional in advising me how to navigate through all the contractual issues.  Again, clearly a busy man, he always found time to answer my myriad of questions and smooth the way for what has been a relatively stress free ordeal.  He has been a delight to do business with!

Please pass on my sincerest thanks to both Shelley and Hosam for all their help - they have been wonderful.  They really have made Khidmah live up to its meaning "Service".  We look forward to many more years as tenants under the Khidmah umbrella!"