Thanks to the whole team for your incredible efforts this week with the take over of 8 buildings for Abu Dhabi Municipality.  We have grown as a company 20% in just 1 month.  This is a massive feat no matter the size of the company, especially one that has just celebrated its first year in business.  Great Job! 

It is truly great to see everyone come together for a common goal and a common purpose.  I am so impressed that all of the Services Supervisors and Managers were on ADM this week making sure things got off to a great start!  Secondly, I love that the Property Management leaders were out to help inspect and play an important part - Great Teamwork and Great Leadership. 

When you think about our growth of 20% in 1 month, you see the important role of Support Services plays with Services or Property Management to pull off a feat like this.  Now don’t get me wrong, we have had some problems and we need to learn from this and improve.  But all in all, with only 30 days to get ready, we grew 20% in only one month to now 495 employees.   It is quite a feat. 

Think about this - recruiting, selecting, training, supplies, etc. are the life blood to a company, especially one that is fast growing like we are.  It is like an army's need for supplies in ammo, people, weapons, and food.  The army can only advance into enemy territory (Khidmah growing with new contracts) as far as the supplies are there to support them.  The quickest way to stop an army (or a company) is cut off the supplies, then the people doing the fighting (our PM and Services Teams) have nothing to fight with and we lose not only the battle but possibly the war.

It takes really good communication between the troops on the front lines and the people supporting them.  Both must determine FUTURE NEED, which many times is an experienced estimate done in collaboration with both teams.  This relationship, if done well, allows the Army (Company) to defeat the enemy and take new territory (win new business).  Success begins inside an army or a company, not on the outside.  And most of the time, the battle is already decided before the fight starts based on which side is better supplied and trained.

As we take on new business and expand in size, these communication and supply lines must be strengthened by ALL and defended as the life blood of our growth.  It is not just up to the people supplying or people fighting, but all of us.  We are all in this struggle together.

Lead On!  

Sutton