Khidmah Team,

Most movies that I have seen have a “sticky part” - during the movie there is a climax, an intense part, or some part of the movie where the main action or drama happens.  In some movies, especially scary movies, I will close my eyes during this part, as I have a weak stomach and don’t think I can handle it.  When I open my eyes after the “sticky part” is over, my wife, and now even my 9-year-old daughter, says, “Dad, you missed the best part.”  And you know, I did miss out on the best part.  It is the part of the movie that my kids talk about in the car all of the way home.  They discuss and laugh about that experience that they shared watching it together – almost like they were part of the movie.  But because I did not hang in there through the “sticky part” – I missed out on that shared experience.

Well, as I think about where Khidmah is right now, we are in the “sticky” part.  We have planned, and tried to prepare for everything that is happening.  And to be honest, not everything thus far has gone perfect – it never does.

But I want to encourage everyone!  What we are going through is one of the toughest parts of setting up a business.
At the end of this month, we will have grown from 15 people to 232 strong in just 6 months.  We will have rolled out maintenance, cleaning, landscaping, health, leasing and property management on all of our properties – all since March 1st!  That will strain any team.  But having built a company before, this is the “sticky” part.  You don’t want to close your eyes, check out, or miss this part. If you do, you will be like me on the way home from the movie with my family.  They are all talking about that crucial moment and “the best part” and I missed it by closing my eyes.  Everyone must focus and give a little more effort during the sticky part or when others fondly remember you will know that you weren’t there giving it your every effort.
After this summer is over and Ramadan has come and gone, we will look back at this summer.  We will remember the “sticky part” and laugh and enjoy our accomplishment together.  This is what we will talk about saying – “do you remember when …?”
We have momentum, which has been built up to this point, to carry us across the bumps in the road that we will overcome.
I reflected for a moment on what we have accomplished.  It is really great.  Not many teams can do what we have done, nor will go where we are going.
We should all be very excited; 
each one of us has the right to claim “ownership” in this accomplishment, as our Vision is bigger than any one person. So, I want to first say “thanks” for your hard work.  And secondly, encourage you through the “sticky” part.  Don’t close your eyes or you will miss the best part of the Khidmah story.
Lead On!
Sutton