
Services & Property Management Careers
At Khidmah, we strive to deliver the highest possible quality and customer satisfaction in all of our properties—and that begins with our employees. Khidmah employees are highly trained, motivated and capable of anticipating the needs of our property owners and residents.
We lead with integrity, guiding our employees to do right and balancing the advancement of our company with the vision of our country and the values of our people. Through dedicated training and education systems, employee housing and transportation, as well as strong management processes and development programs, Khidmah is training the leaders of tomorrow.
We appreciate your interest in job opportunities with Khidmah. Below is a listing of our available positions. If you are interested in any of these positions, please fill out the questionnaire provided in the link below and email it to TeamServices@Khidmah.com.
Khidmah is currently seeking applications in the following positions:
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Administative Assistant
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Primary Responsibilities
- To provide effective and efficient Administrative, Secretarial and Personal Assistance to the Support Services Division, Khidmah’s Management Staff, Direct scheme business partners, colleagues, clients, contractors, etc.
- Reporting to the Support Services Director;
Key Responsibilities
- Provide general administration, secretarial and personal assistance deem required by Assets & Property Division.
- Arrange appointments, answers letters, e-mails/faxes, mails and coordinate distribution of correspondence throughout the division.
- Arrange meetings, seminars, conference and associated tasks.
- Organize Directors/Managers travel requirements, hotel reservations etc.
- Take dictation and transcribe in typewritten form. Type letters, faxes, e-mails and other documents.
- Attend meetings and keep records of proceedings on behalf of the team.
- Assist in all telephone inquiries or calls directed to the Support Services Division particularly during the busy periods and staff absence. Answer telephone calls for Director (answering calls when they are out of the office, take messages and ensure business associates, customers/clients are called back promptly).
- Production of Management Information and other reports.
- Updating manual reports/spreadsheets & ensure data is inputted accurately.
- Write letters and faxes, ensure letters are formatted correctly using official company stationary, maintain and update a database of tenants, contractors, suppliers, business partners and other contacts.
- Regularly check incoming/outgoing correspondence. Deal with incoming and outgoing mails for the division.
- Organize and administer the Support Service Division units diary etc.
- Perform other related tasks deem required by management to support the Directors, and Managers and team in the execution of their duties.
- Perform any other related duties required to support the management team, activities and overall strategic directions and in order to ensure smooth flow of operation within the division.
Required Skills
- Should be able to work independently with minimal supervision
- Should be flexible and able to adapt to ever changing business needs.
- Should be self motivated and yet a team player.
- Should have the ability to work effectively in a complex and demanding environment.
- Should have an excellent grasp of written and spoken English.
- Clear and concise communication ability.
- Be able to work effectively in a multi cultural environment
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Supervisor-Services
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Purpose: To provide a professional and effective service to the engineering department.
Reporting To : Services Manager
Principle Accountabilities:
- Organize, coordinate, and manage with the Assistant FM the day to day operations of the workshop and jobsite.
- Assist and implement assignments given by Services Manager.
- Implement management instructions for projects, services and planned maintenance. Programming, scheduling, and assist in budget preparation.
- Arrange for site inspection from time to time to monitor standard of work and completion schedule.
- Provide technical support to the supervisors to execute the works effectively.
- Submit requirements and justifications for resources such as materials, tools, equipments and man power.
- Monitor for accuracy and variance.
- Preparation and submission of quotations and estimates. Liaise with supervisors/technicians to ensure accuracy of quotations and estimates.
- Manage supervisors and Foremen.
- Report to manager on job progress and issues on a daily basis.
- Client liaison and effective management of queries.
- Evaluate the performance and assist in appraisal of employees.
- Flexible availability for 24/7 standby duties and emergency call outs.
- Assist in the production of monthly and quarterly reports as required by the Services Manager.
- Perform the clerical duties as required by the job.
Qualifications and Experience:
- 12 + years experience in maintenance, of which 5 years in supervisory position
- with a multinational work force.
- Technically qualified
- In-depth knowledge of trade construction, maintenance materials, and pricing.
- Sound experience of, estimations, and quotations.
- Strong technical background and knowledge of other trades works such as electrical, AC, MEP and civil works.
- Experience in commonly used software packages including Excel & Word,.
- Sound knowledge and experience in preparing scope of works, specifications of maintenance and
- modification works and contractual documents.
- Good level of interpersonal and communication skills.
- Strong teamwork ethic and promotion of customer service excellence. Strong customer service focus.
- Excellent time management skills and able work to strict deadlines. Self motivated, being required
- to work with minimal supervision.
- Good English language ability both spoken and written. Spoken Arabic, Urdu and Hindi an advantage.
- Experience of safe working practices, risk assessments, method statements, permit-to-work systems,
- and water management.
- Professional and smart appearance at all times.
- Hold a valid driving licence.
It is a condition of employment that all employees are expected to carry out all of their duties within the guidelines of company policy and procedure, and practice.
From time to time employees will be required to attend meetings, briefings, and training sessions as required.In addition, employees must adhere to all company Health & Safety policies, procedures, practices, and all relevant legal and statutory Health & Safety requirements and obligations.
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Manager-Services
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Reporting to: Sr. Services Manager / Property Manager
Purpose: To effectively manage the strategic direction of the facilities and engineering services along with a number of outsourced service providers. The prime objective is to ensure that adequate management systems are in place to continually ensure a safe and robust environment for achieving superior performance throughout the property.
Principle Accountabilities:
- Develop, gain consensus and implement the best practice/ building operation plan for assigned assets.
- Work with the Property Manager to prepare the final budget documentation/plans and administer works to ensure budget compliance.
- Inspect facilities/equipment to determine the extent of service and equipment required.
- Arrange for alterations, maintenance or reconditioning of facilities, as specified in the operating procedures or management services agreement.
- In conjunction with the procurement team, competitively bid and prepare all non- engineering service contracts to assure high quality and cost effective services.
- Assemble and analyze contract bids, submit recommendations and prepare the standard form contract agreement for the Property Manager, for execution by the Management team.
- Approve purchases of supplies and equipment for use within the facility.
- Prepare a periodic inventory of Premises contents and property condition and forward the listing to the Property Manager for review.
- Be proactively involved in ensuring that services are reviewed and refinements made to enhance these services across the facility.
Develop Engineering Strategic Framework
- Participate as an active member of the Vendor account team representing facilities/engineering.
- Provide the Property Manager with reports on developments in the engineering market (both for service delivery and on new products and services).
- Communicate operating philosophies, technical information, objectives and expectations to the facility team.
- Develop and maintain standard operating procedures, emergency response procedures, preventive maintenance programmes and all technical documentation.
- Develop a complete personal knowledge of the design intent, operational alternatives and contingency plans related to all building systems.
- Develop and deliver the monthly engineering reports.
- Support the engineering service provider to deliver services that meet or exceed Clients' changing business expectations.
- Firmly establish and empower site staff to ensure optimization and productivity of service.
- First Management Call responsibilities for the office, response dependant upon severity.
Processes, systems and procedures
- Co-ordinate the Development of the Facilities Policies and Procedures
- Develop additional facilities statements of requirements specific to the needs of the client.
Leadership and Management
- Leading a team of staff, including the management of staffing plans, work allocation and managing poor performance.
- Fostering a working environment that promotes a learning culture consistent objectives and values, including the training and development of staff and monitoring of staff performance
Health and Safety
- A high level of commitment to providing a safe working environment for all staff.
- Ensuring that all defined services are completed in accordance with all operating procedures and within the Health & Safety (H&S) guidelines.
Qualifications and Experience:
- Engineering or Facilities Management related qualification
- Proven track record of customer services oriented facilities management (FM) and engineering management experience along with proven experience in facilities management
- Demonstrated experience in leading and managing business services teams, including the management of work allocation processes, performance management, staff development and career planning.
- Excellent level of knowledge relating to MS Office.
- Excellent knowledge and understanding of H&S and environmental responsibilities. Willing to study for additional formal qualifications if necessary
- Customer focused with sound commercial and financial awareness
- Able to translate client requirements into action plans and implement them
- Demonstrated high level English written and interpersonal skills, including an ability to communicate negotiate and consult at all levels of staff and to produce reports of a complex nature.
- Able to establish relationships with clients, suppliers and across the FM business.
It is a condition of employment that all employees are expected to carry out all of their duties within the guidelines of company policy and procedure, and practice.
From time to time employees will be required to attend meetings, briefings, and training sessions as required.
In addition, employees must adhere to all company Health & Safety policies, procedures, practices, and all relevant legal and statutory Health & Safety requirements and obligations.
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Khidmah Center Agent
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Primary Responsibilities:
- The Khidmah Center Agent is often the first point of contact for our customers and sits at the very hub of Khidmah’s operations.
- Responsible for customer contact and interface via telephone, internet, and text messaging services.
- Logs requests promptly and follows up to ensure both timely completion and customer satisfaction.
- Embodies the Khidmah spirit in all contact with residents and potential residents by providing extraordinary customer service and a customer centric focus.
Responsibilities & Requirements:
- Answers inbound calls in a positive, professional manner.
- Provides personalized customer service of the highest level and ensures full customer satisfaction by resolving issues expeditiously.
- Updates the existing customer database with contact information and status of each customer and records and maintains all customer interactions in CRM database.
- Follows up on customer calls with clerical duties which may include faxing and filling in related paperwork.
- Liaises with other departments to ensure customer calls are addressed within the time frames provided to the customer.
- Analyzes the various parts of a problem properly and develops logical solutions.
- Uses best practice customer service techniques, walks side-by-side with customers as we solve their problems, exceeding their expectations.
- Ability to comprehend, capture as well as interpret basic customer information.
- Uses sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicits feedback to improve service, and responds to requests for service/assistance.
- Ability to work well as part of a team – to exhibit objectivity and be open-minded towards the ideas and views of others, gives and welcomes feedback, contributes to building team spirit, aids others in succeeding.
- Ability to treat people with respect under all circumstances, instill trust in others and uphold the values of the organization.
- Ability to adapt to change, meet the changing demands of the work environment, cope positively with any delays or other unexpected demands.
- Dependability; to follow instructions as well as take responsibility for his/her actions and also keep commitments.
- Diagnose technical problems accurately and professionally and advise on rectification options.
- The Khidmah Center Agent is expected to read and understand all Khidmah Manuals, Memos, and Handouts and comply with all directives.
- Other duties as assigned.
Organizational Structure
Khidmah utilizes a matrix organizational structure. The Khidmah Center Agent reports to the Khidmah Center Supervisor, or if this position is absent, the Khidmah Center Manager or Director of Property Management.
Required Skills and Educational Background
High school diploma or equivalent;
2 years customer service and/or 2 years call center experience;
Comprehensive Call Center knowledge;
Outstanding Customer care and service skills;
Exceptional organizational and time management skills;
Good analytical skills and logical reasoning;
Ability to meet tight deadlines;
A sound knowledge of telephone etiquette;
High level of motivation;
Punctuality;
Proficiency in MS Office Applications;
Ability to learn industry specific software;
Excellent verbal and written communication skills both English and Arabic;
Fast and correct typing both English and Arabic and above average data entry skills;Team player with the desire to grow into a good leader.
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Property Supervisor
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Primary Responsibilities:
- The Property Supervisor is responsible for the day to day operation of the assigned property with a primary objective of increasing operational efficiencies, customer satisfaction and long-term shareholder value. A Property Supervisor’s property may encompass residential, retail, and/or commercial assets.
- Co-ordinates with other divisions, including Facility Management, Khidmah Center, and Support Services to ensure clear and effective communication across the operational matrix to ensure strong customer satisfaction.
- Supports the Property Manager in the overall operation of the property.
Responsibilities & Requirements:
- Property Supervisor will develop a complete and thorough
understanding of the assigned property. The following is not a
comprehensive list; other areas of expertise may be required to
successfully fulfill the position of Property Supervisor:
- The property and/or portfolio’s layout, unit mix, amenities, services, etc. The Property Supervisor should be able to answer general and specific questions related to the assigned property and/or portfolio.
- The overall market, as well as any submarkets in which property(s) are located. This should include other comparable properties, the rental rates, amenities, and specials given in the market. The Property Supervisor should also visit other properties to see first-hand what the competition offers.
- Any design or construction issues that impact the operation of the assigned property and/or portfolio.
- The property financial position, including monthly and annual budgets, revenue and expenses. Property Supervisor should be aware of budget constraints and get Property Manager’s approval before expending any funds that will exceed any line item.
- Property Supervisor shall be responsible for posting all rental and other charges in the computer system, generating any resident invoices, and pursuing collections as necessary.
- Property Supervisor is responsible for helping the Property Manager to maintain the security of all resident and Owner information. Resident files must be adequately safeguarded, as outlined in the Khidmah Operations Manual.
- Property Supervisor is responsible for assisting the Property Manager maintain key control on the property. Any missing keys must be immediately reported to the Property Manager.
- Property Supervisor is expected to generate all work orders from the security logs on a daily basis. This will include missing, broken exterior lights, etc. Any resident notices generated from security logs should be reviewed by the Property Manager prior to issuing.
- Property Supervisor shall generate any work orders requested by residents in the Khidmah Center system. Follow up to ensure timely completion is also the responsibility of the Property Supervisor.
- Property Supervisor should report any issues or concerns to the Property Manager. The Property Supervisor should also ensure that the Property Manager is informed of activity on-site that occurs in his/her absence.
- The Property Supervisor is expected to read and understand all Khidmah Manuals, Memos, and Handouts and comply with all processes, procedures and directives.
- Other duties as assigned.
Organizational Structure
Khidmah utilizes a matrix organizational structure. The Property Supervisor reports to the Property Manager, or if this position is absent, the Senior Property Manager or Director of Property Management.
Required Skills and Educational Background
Professional attitude and appearance and 3 – 5 years experience working with the public or a public office environment;
Undergraduate University degree;
Ability to grasp new concepts and a desire to achieve great results;
Good general computer skills and ability to learn industry specific software programs;
Excellent written and oral communication skills with the ability to handle pressure with grace;
Excellent English written and oral skills; Arabic fluency a plus (and required for some positions)
Positive attitude and a flexible and pleasant personality;
Team player with the desire to grow into a good leader.
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Property Executive
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Primary Responsibilities:
- Under supervision of the Property Manager, the Property Executive is responsible for the day to day operation of the assigned property with a primary objective of increasing operational efficiencies, customer satisfaction and long-term shareholder value. A Property Executive’s property may encompass residential, retail, and/or commercial assets.
- Co-ordinates with other divisions, including Facility Management, Khidmah Center, and Support Services to ensure clear and effective communication across the operational matrix to ensure strong customer satisfaction.
- Supports the Property Manager in the overall operation of the property.
Responsibilities & Requirements:
- Property Executive will develop a complete and thorough
understanding of the assigned property. The following is not a
comprehensive list; other areas of expertise may be required to
successfully fulfill the position of Property Executive:
- The property layout, unit mix, amenities, services, etc. The Property Executive should be able answer general and specific questions related to the assigned property.
- The overall market, as well as any submarkets in which property is located. This should include other comparable properties, the rental rates, amenities, and specials given in the market. The Property Executive should also visit other properties to see first-hand what the competition offers.
- Any design or construction issues that impact the operation of the assigned property.
- The property financial position, including monthly budgets, revenue and expenses. Property Executive should be aware of budget constraints and get Property Manager’s approval before expending any funds.
- Property Executive shall be responsible for posting all rental and other charges in the computer system, generating any resident invoices, and pursuing collections as necessary.
- Property Executive is responsible for helping the Property Manager to maintain the security of all resident and Owner information. Resident files must be adequately safeguarded, as outline in the Khidmah Operations Manual.
- Property Executive is responsible for assisting the Property Manager maintain key control on the property. Any missing keys must be immediately reported to the Property Manager.
- Property Executive is expected to generate all work orders from the security logs on a daily basis. This will include missing, broken exterior lights, etc. Any resident notices generated from security logs should be reviewed by the Property Manager prior to issuing.
- Property Executive shall generate any work orders requested by residents in the Khidmah Center system. Follow up to ensure timely completion is also the responsibility of the Property Executive.
- Property Executive should report any issues or concerns to the Property Manager. The Property Executive should also ensure that the Property Manager is informed of activity on-site that occurs in his/her absence.
- The Property Executive is expected to read and understand all Khidmah Manuals, Memos, and Handouts and comply with all processes, procedures and directives.
- Other duties as assigned.
Organizational Structure
Khidmah utilizes a matrix organizational structure. The Property Executive reports to the Property Manager, or if this position is absent, the Senior Property Manager or Director of Property Management.
Required Skills and Educational Background
Professional attitude and appearance and 0 – 3 years experience working with the public or a public office environment;
Undergraduate University degree;
Ability to grasp new concepts and a desire to achieve great results;
Good general computer skills and ability to learn industry specific software programs;
Excellent written and oral communication skills with the ability to handle pressure with grace;
Excellent English written and oral skills; Arabic fluency a plus (and required for some positions)
Positive attitude and a flexible and pleasant personality;
Team player with the desire to grow into a good leader.
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Leasing Executive
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Primary Responsibilities:
- The Leasing Executive is responsible for leasing units to qualified applicants within the established time frames and approved rental rates.
- Embodies the Khidmah spirit in all contact with residents and potential residents by providing extraordinary customer service and a customer centric focus.
- Helps with the implementation of marketing plans as directed by Leasing Manager/Senior Supervisor.
- Provides support to Property Management staff by assisting with collection of rent and deposits as needed.
Responsibilities & Requirements:
- Leasing Executive will develop a complete and thorough
understanding of the assigned property. The following is not a
comprehensive list; other areas of expertise may be required to
successfully fulfill the position of Leasing Executive:
- The property and/or portfolio’s layout, unit mix, amenities, services, etc. The Leasing Executive should be able answer general and specific questions related to the assigned property and/or portfolio.
- The overall market, as well as any submarkets in which property(s) are located. This should include other comparable properties, the rental rates, amenities, and specials given in the market. The Leasing Executive should also visit other properties to see first-hand what the competition offers.
- Any design or construction issues that result in objections to the unit and methods to overcome those objections.
- Leasing Executive shall be responsible for assisting with the posting all rental and other charges in the computer system, generating any resident invoices, and pursuing collections as necessary.
- Leasing Executive must ensure resident files are adequately safeguarded, as outline in the Khidmah Operations Manual.
- Leasing Executive is responsible for assisting the Property Manager maintain key control on the property. Any missing keys must be immediately reported to the Property Manager.
- Leasing Executive shall generate any work orders requested by residents in the Khidmah Center system.
- Leasing Executive should report any issues or concerns to the Property Manager. The Leasing Executive should also ensure that the Property Manager is informed of activity on-site that occurs in his/her absence.
- The Leasing Executive is expected to read and understand all Khidmah Manuals, Memos, and Handouts and comply with all processes, procedures and directives.
- Other duties as assigned.
Organizational Structure
Khidmah utilizes a matrix organizational structure. The Leasing Executive reports to the Leasing Senior Supervisor, or if this position is absent, the Leasing Manager or Director of Property Management.
Required Skills and Educational Background
Professional attitude and appearance and 1 - 3 years experience working with the public or a public office environment;
Undergraduate University degree;
Ability to grasp new concepts and a desire to achieve great results;
Good general computer skills and ability to learn industry specific software programs;
Excellent written and oral communication skills with the ability to handle pressure with grace;
Excellent English written and oral skills; Arabic fluency a plus (and required for some positions)
Positive attitude and a flexible and pleasant personality;
Team player with the desire to grow into a good leader.
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System Administrator IT
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Department : Information Technology ,Support Services Department
Reports To : Adel Kamali Al Marzouqi, Senior IT Manager
Summary: Designs and develops systems-level software and provides systems support by performing the following duties.Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Analyzes the performance of hardware and software interfaces and identifies alternatives for optimizing the usage of computer resources.
- Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation.
- Participates in designing, coding, testing, debugging, configuring, and documenting operating systems and software.
- Provides assistance and routine consultation to users in the development of operating systems and software.
- Implements tools and facilitates text formatting and file conversion and transfer.
- Installs and supports electronic printing systems, including type font development, management, and documentation.
- Installs software and user utilities for modifications and upgrades of operating systems and workstation environments.
- Manages hardware maintenance and repair activities.
- Diagnoses and resolves hardware problems.
- Acts as liaison with manufacturers and vendors of software and application products, especially with regard to problem diagnosis and resolution.
- Plans and executes software version upgrade releases and custom interfaces.
- Works with others to develop alternative system and software designs.
- Recommends selection, approval, and acquisition of hardware, software, networking components, and services.
- Installs, configures, and tests workstations with supporting hardware, software, and networking components.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Competency : To perform the job successfully, an individual should demonstrate the following competencies :
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Improves processes, products and services..
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities.
- Strategic Thinking - Develops strategies to achieve organizational goals; Identifies external threats and opportunities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills : To perform this job successfully, an individual should have knowledge of Database software; Design software; Development software; Payroll systems; Project Management software; Spreadsheet software and Word Processing software.
Certificates, Licenses, Registrations : MCSE,MCSA,A+,CCNA
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Support Engineer IT
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Department : Information Technology/ Support Services Department
Reports To : System Administrator
Prepared By : Adel Kamali Al Marzouqi – Senior IT ManagerSummary: Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Inspects personal computer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery.
- Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
- Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
- Enters commands and observes system functions to verify correct system operation.
- Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
- Instructs users in use of equipment, software, and manuals.
- Recommends or performs minor remedial actions to correct problems.
- Coordinates activities with help desk, network services, or other information systems groups.
- Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
- Replaces defective or inadequate software packages.
- Refers major hardware problems to service personnel for correction.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: bachelor degree in computer science or Electrical Engineer
Certificates, Licenses, Registrations: MCSE, MCSA, A+ , CCNAPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
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Website Content Operator
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Do you love taking responsibility for critical details?
SUMMARY
We are seeking an effective Website Content Operator with a flair for editing and content management. This role requires an exceptional eye for detail and the desire to work as a detail-oriented individual with a background in content management and data entry
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain Current Websites- Use our proprietary content management system to modify current Websites, improving the effectiveness of marketing and editorial copy for conversion and improved search engine rankings
- Update product pricing, special offers and properties to lease
- Update and edit general information, data base for properties reviews to conform to the main database and IT system
- Manage and maintain content, links and products within multiple databases
- Collaborate on e-mail strategies; develop and implement e-mail blasts on regular schedule and as needed.
- Assist with other modifications to the web site as requested including regular updates, content generation, and other enhancements that support properties, leasing, PR, and marketing activities.
- Ability to work with and meet deadlines.
- Assist in other Marketing & Communications tasks
- Perform other duties and responsibilities as necessary.
- Proven written and verbal communication.
- Knowledge of Arabic is an advantage
Testing and Link Management
- Test Websites regularly to ensure that content, products, links and services are up-to-date and Websites are working properly
- Test Websites at all stages of development for errors, and suggest improvements
- Update landing page links using various affiliate systems
QUALIFICATIONS AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty of the job and accept special projects as assigned.
The ideal candidate:- Has a bachelor's degree in business, advertising or communications with a sound background of IT
- Has 1-2 years of experience in Web content management, preferably working on multiple Websites
- Has experience in high volume data entry
- Understands Website development processes and content management systems
- Possesses a working knowledge of Excel and/or a relational database
- Has basic HTML skills
- Has prior experience at an Internet e-commerce company, direct marketing firm or advertising agency
- Competently uses search engines to research products and services and recommend how products should be promoted on the Web
- Possesses excellent writing and editing skills for content and development, as well as proficiency adjusting style for a specific audience and situation
- Brings to the position outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
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Landscape Supervisor
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FM Design Consultant
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Security Services Supervisor


